Age Verification Policy

Last Updated: April 22, 2026

At Vape Station, we take our responsibility to prevent the sale of nicotine and vaping products to minors seriously. This policy explains how we verify customer age in compliance with UK law.

1. Legal Requirement

The sale of nicotine-containing products, including e-cigarettes and e-liquids, to anyone under 18 is prohibited under applicable UK legislation. Purchasing on behalf of someone under 18 is also prohibited.

2. Our Commitment

Vape Station operates a strict Challenge 25 policy. Customers who appear under 25 may be required to provide proof that they are 18 or older before a purchase is completed.

3. How We Verify Age

  • Date of Birth Declaration: Customers confirm their date of birth before purchase.
  • Third-Party Age Verification: Electronic verification may be completed using trusted third-party services.
  • Manual Verification: Additional ID may be requested before dispatch.

4. Acceptable Forms of ID

Where manual verification is required, accepted documents include:

  • UK or international passport
  • UK photocard driving licence
  • PASS-accredited proof of age card
  • National identity card

5. Failed Verification

If age cannot be verified or proxy purchasing is suspected, we may:

  • Cancel and refund the order.
  • Refuse future orders.
  • Report suspected proxy purchasing where required.

6. Delivery Age Verification

Courier partners may perform age checks upon delivery. Orders that cannot be verified may be returned and refunded minus non-recoverable shipping costs.

7. Data Protection

Personal data collected during age verification is processed according to our Privacy Policy and UK GDPR requirements and retained only where legally required.

8. Contact Us

For questions regarding our Age Verification Policy:

  • Email: support@vape-station.uk
  • Phone: 01772 241 111
  • Address: UK
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