Privacy Policy

Last Updated: April 22, 2026

At Vape Station, we are committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, and protect your personal information in accordance with UK GDPR and the Data Protection Act 2018.

1. Information We Collect

We collect information to provide better services to our customers:

• Personal Identification Information: Name, date of birth (for age verification), email address, and phone number.
• Order Details: Billing address, shipping address, and purchase history.
• Technical Data: IP address, browser type, and device information collected via cookies.
• Age Verification Data: We may use third-party services to verify that you are over 18 years of age.

2. How We Use Your Information

We use collected data for:

• Order Fulfillment: To process and deliver orders.
• Age Verification: To comply with legal requirements.
• Customer Support: To respond to inquiries and resolve issues.
• Marketing: To send newsletters and promotional offers if opted in.
• Legal Compliance: To meet obligations under TPD and UK law.

3. Data Retention

We retain personal information only as long as necessary for the purposes outlined in this policy and as required by law.

4. Sharing Your Information

We do not sell your data. Information may be shared only with trusted service providers:

• Payment Processors: To process transactions securely.
• Courier Services: To deliver products.
• Age Verification Providers: To maintain legal compliance.
• Email Service Providers: To manage communications.

5. Your Rights

Under UK GDPR, you have the following rights:

• Access: Request a copy of your data.
• Rectification: Correct inaccurate information.
• Erasure: Request deletion of your data where legally permitted.
• Object/Restrict: Object to or restrict certain processing activities.

6. Cookies

Our website uses cookies to improve browsing experience and analyse traffic. Cookie preferences can be managed in browser settings.

7. Contact Us

If you have questions about this Privacy Policy:

• Email: support@vape-station.uk
• Phone: 01772 241 111
• Address: UK

Important: By continuing to use our website, you acknowledge that you have read and understood this Privacy Policy.